Terms & Conditions

Terms and Conditions

Welcome to Kelashi. These Terms and Conditions govern your use of our website and the purchase of products including Kelashi Herbal Shampoo, Kelashi Herbal Conditioner, and Kelashi Combo. By accessing or using our website, you agree to comply with these terms.

1. About Us

Kelashi is a herbal personal care brand based in Delhi, India, offering natural hair care products such as herbal shampoo and conditioner designed to support healthy hair and scalp.

2. Use of Website

By using our website, you agree that:

• You are at least 18 years old or using the site under parental supervision.
• All information you provide during purchase is accurate and complete.
• You will not use this website for any illegal or unauthorized activities.
• We reserve the right to refuse service or cancel orders if fraudulent or suspicious activity is detected.

3. Product Information

We strive to ensure that all product descriptions, images, ingredients, and pricing are accurate. However:

• Minor variations in packaging or color may occur.
• Herbal products may react differently depending on individual skin or hair type.
• Results may vary from person to person.
• Kelashi recommends performing a patch test before using any product.

4. Pricing and Payments

All prices listed on our website are in Indian Rupees (INR).

We reserve the right to:

• Change prices without prior notice
• Correct pricing errors
• Cancel orders if pricing mistakes occur

Payments may be processed through secure third-party payment gateways.

5. Shipping

Orders are usually processed within 1–3 business days.

Delivery timelines may vary depending on location and courier service.

Kelashi is not responsible for delays caused by:

• Courier partners
• Weather conditions
• Government restrictions
• Incorrect address provided by the customer

6. Intellectual Property

All content on this website including:

• Logos
• Product images
• Text
• Branding
• Designs

These are the intellectual property of Kelashi and may not be copied or reused without written permission.

7. Limitation of Liability

Kelashi shall not be held responsible for:

• Allergic reactions or sensitivity to herbal ingredients
• Misuse of products
• Indirect or consequential damages resulting from product use

Customers are advised to read product labels and consult a professional if needed.

8. Changes to Terms

Kelashi reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page.

9. Contact Information

For questions regarding these terms, please contact:

Call: 9540055562
Email: Info@kelashi.in